Resources

We’ve put together answers to the most common questions our customers ask. Whether you're just browsing or ready to place an order, we’re here to make the process clear, smooth and straightforward.
What types of doors do you manufacture?
We manufacture a comprehensive range of residential and commercial doors, including steel entry door,combo door,steel outswing door, fiberglass door, storm door, UL-listed fire door, CE-listed fire door, modular door solutions. Our products are designed to meet the needs of distributors, contractors, developers, and project buyers worldwide.
Are you a manufacturer or a trading company?
We are a direct manufacturer with our own production facilities. By managing production in-house, we maintain strict quality control, stable lead times, and greater flexibility for customized orders.
Can you customize doors to specifications?
Yes. We offer OEM and ODM services, including custom sizes, finishes, colors, hardware preparation, glass configurations, packaging, and private labeling to meet your project or brand requirements.
What certifications do your doors have?
We manufacture products that comply with international standards and hold certifications including WHI, CE, NFRC, NAMI, UL, and ISO 9001, depending on the product type and market requirements.
What materials do you use?
We use premium materials such as galvanized steel, aluminum, insulated cores, tempered glass, and high-quality hardware to ensure durability, safety, and long-term performance.
What is your minimum order quantity (MOQ)?
Our MOQ depends on the product type and level of customization. Standard products generally have lower MOQs, while custom projects are evaluated based on specific requirements.
What is your production lead time?
Our standard production lead time is typically 4 weeks after drawings  confirmed , depending on the order quantity, product specifications, and production schedule.
Can you provide samples before mass production?
Yes. We can provide product samples for quality evaluation, design confirmation, and project approval before bulk production begins.
Which countries do you export to?
We export our products to North America, Europe, and many other international markets, serving customers in both residential and commercial sectors.
Do you support OEM and private label services?
Yes. We provide complete OEM and private-label solutions, including customized logos, packaging, labels, product specifications, and branding support.
How do you ensure product quality?
We implement strict quality control throughout every stage of production, from raw material inspection and precision manufacturing to final testing and packaging. Every order is carefully inspected before shipment.
What hardware brands do you work with?
We can supply doors with internationally recognized hardware brands or prepare doors for customer-specified hardware based on project requirements.
Can your doors meet local building codes?
Yes. We manufacture products according to the technical requirements of different markets and can recommend suitable solutions to help meet local building codes and project specifications.
Do you provide installation drawings and technical support?
Yes. We provide installation instructions, technical drawings, shop drawings, and professional engineering support to help ensure smooth installation and project execution.
How do you package doors for international shipping?
We use protective film, foam, corner protectors, reinforced cartons, and wooden crates when required to minimize the risk of damage during international transportation.
What shipping methods do you offer?
We support both full container load (FCL) and less-than-container load (LCL) shipments. Our experienced logistics team works with reliable shipping partners to ensure efficient global delivery.
What warranty do you provide?
We provide warranty coverage based on the product type and application. Our team is committed to responsive after-sales support and will work with customers to resolve any product-related issues promptly.
Can you handle large commercial projects?
Yes. Our manufacturing capacity and project management experience enable us to support large-scale developments, including hotels, apartments, schools, hospitals, office buildings, and other commercial projects.
Why should we choose a Chinese door manufacturer?
An experienced Chinese manufacturer can offer competitive pricing, advanced manufacturing capabilities, flexible customization, and reliable global supply while maintaining international quality standards. Choosing the right manufacturing partner helps reduce costs without compromising quality or service.
Why choose MCMASON?
We combine years of industry experience with advanced manufacturing, internationally certified products, flexible OEM and ODM capabilities, dependable global logistics, and responsive customer service. Our goal is to deliver high-quality residential and commercial door solutions that help our customers succeed in every project.
info@mcmason.com